Please note the deadlines below to qualify for a refund of the 2026 membership fee:
For registrations completed on or before January 1, 2026: the refund request must be received on or before January 31, 2026.
For registrations completed after January 1, 2026: the refund request must be received within 30 days of the registration's completion date.
Please note the deadlines below to qualify for a refund of the 2026-2027 membership fee:
New or lapsed Members
Registrations completed on or before September 15, 2026: Refund requests must be received no later than October 15, 2026.
Registrations completed after September 15, 2026: Refund requests must be received within 30 days of the registration date.
Existing Member Renewals
Renewals completed on or before January 1, 2027: Refund requests must be received no later than January 31, 2027.
Registrations completed after January 1, 2027: Refund requests must be received within 30 days of the registration date.
How to request a refund
A refund request may be submitted by the parent or guardian who completed the participant’s registration. If you have an existing Support Centre account, please submit the Refund Request Form. If you do not have a Support Centre account, you can register for one or explore our other support options.
Notes:
- No individual other than the parent/guardian who completed original registration can initiate a refund.
- Refunds are issued in the manner in which the original payment was made.
- If a refund is required outside of the eligibility window due to a special circumstance, move forward by using Refund Request Form and include the special circumstance in the Description box.
Support Centre
Still need help? Please feel free to contact the Scouts Canada Support Centre:
