Live Demo & Q&A: Navigating the New Support Centre Portal

Want to feel more confident using the new Support Centre Portal? Join us for a live demonstration and interactive Q&A session designed specifically for Scouts Canada volunteers.

The Support Centre Portal is your single place to request assistance, track your requests, and access support services across Scouts Canada. It provides a variety of specialized forms that help route your request to the right team faster and ensure you get the support you need.

Whether you're looking for help with MyScouts, membership administration, certificates of insurance, creating a new Group or Section, camps and properties, or other support needs, this session will help you understand how the portal works and which forms to use. The goal isn't to memorize every form. It's to help you feel comfortable finding the right starting point whenever you need support.

What We'll Cover

✅ A guided tour of the Support Centre Portal

✅ How to find and use the right support request forms

✅ Tips for getting your requests routed and resolved faster

✅ Common scenarios and examples

✅ Live answers to your questions from the Support Centre and Digital Transformation Teams

Why Attend?

The new Support Centre Portal makes it easier to:

• Access support through a single entry point
• Submit requests using purpose-built forms
• Track the status of your requests
• Connect with the right team more quickly
• Receive a more consistent support experience across Scouts Canada

Whether you're new to the portal or have already started using it, this session is a great opportunity to learn more, ask questions, and build confidence before you need support.

Register Today

👉 Reserve your spot here:
Register for the Live Demo & Q&A Session

We look forward to seeing you there!